{"id":1755,"date":"2021-08-16T18:31:00","date_gmt":"2021-08-16T18:31:00","guid":{"rendered":"https:\/\/ubcenter.com\/?page_id=1755"},"modified":"2023-12-29T13:15:03","modified_gmt":"2023-12-29T13:15:03","slug":"klantenservice","status":"publish","type":"page","link":"https:\/\/ubcenter.com\/klantenservice\/","title":{"rendered":"Klantenservice"},"content":{"rendered":"<section class=\"overlay banner alignfull\">\n  <figure class=\"rimg rimg--fill\">\n      <img width=\"1620\" height=\"1080\" src=\"https:\/\/ubcenter.com\/wp-content\/uploads\/Ede-Mybugo-gemaaktdoorRosalie-12-1620x1080.jpg\" class=\"attachment-suiteseven_fullscreen size-suiteseven_fullscreen\" alt=\"\" decoding=\"async\" srcset=\"https:\/\/ubcenter.com\/wp-content\/uploads\/Ede-Mybugo-gemaaktdoorRosalie-12-1620x1080.jpg 1620w, https:\/\/ubcenter.com\/wp-content\/uploads\/Ede-Mybugo-gemaaktdoorRosalie-12-350x233.jpg 350w, https:\/\/ubcenter.com\/wp-content\/uploads\/Ede-Mybugo-gemaaktdoorRosalie-12-1370x913.jpg 1370w, https:\/\/ubcenter.com\/wp-content\/uploads\/Ede-Mybugo-gemaaktdoorRosalie-12-768x512.jpg 768w, https:\/\/ubcenter.com\/wp-content\/uploads\/Ede-Mybugo-gemaaktdoorRosalie-12-1536x1024.jpg 1536w, https:\/\/ubcenter.com\/wp-content\/uploads\/Ede-Mybugo-gemaaktdoorRosalie-12-500x333.jpg 500w, https:\/\/ubcenter.com\/wp-content\/uploads\/Ede-Mybugo-gemaaktdoorRosalie-12.jpg 1920w\" sizes=\"(max-width: 1620px) 100vw, 1620px\" \/>\n    <\/figure>\n    <div class=\"container container--lg z-1 position-relative\">\n    <div class=\"row justify-content-center mb-1\">\n      <div class=\"col-lg-10 text-center\">\n        <h1 class=\"text-white\">Klantenservice<\/h1>\n                  <span class=\"text-gray-100\">Neem gerust contact met ons op!<\/span>\n              <\/div>\n    <\/div>\n          <div class=\"row justify-content-center\">\n        <div class=\"col text-center\">\n                   <a href=\"tel:0850063083\" class=\"btn btn--primary-light mx-1 my-1\" >\n    Bel ons\n  <\/a>\n                   <a href=\"mailto:support@ubcenter.com\" class=\"btn btn--primary-light mx-1 my-1\" >\n    Mail ons\n  <\/a>\n                <\/div>\n      <\/div>\n      <\/div>\n<\/section>\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Neem gerust contact op<\/h2>\n\n\n\n<p>Wij staan elke werkdag klaar voor al jouw vragen. Kijk eerst rustig tussen de meest gestelde vragen.<br>Zit jouw antwoord er niet tussen? Neem dan contact met ons op.<\/p>\n\n\n\n<p><a href=\"https:\/\/ubcenter.com\/veelgestelde-vragen\/\">Veelgestelde vragen<\/a><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Elke werkdag bereikbaar van 09:00 &#8211; 17:00<\/h5>\n\n\n\n<p>via onze mail: <a href=\"mailto:support@ubcenter.com\">support@ubcenter.com<\/a> en telefonisch op <a href=\"tel:0850063083\">085 00 63 083<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Meer informatie over:<\/h2>\n\n\n\n<ul>\n<li><a href=\"https:\/\/ubcenter.com\/garantie-en-rma\/\">Garantie en RMA<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ubcenter.com\/retourneren\/\">Retourneren<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ubcenter.com\/reviewbeleid\/\">Reviewbeleid<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n<section class=\"py-2 py-lg-5 accordion alignfull\">\n  <div class=\"container container--lg\">\n      <div class=\"row\">\n        <div class=\"col-12 col-sm-11 col-md-9 col-lg-8 mx-auto accordion\" id=\"accordion-block_cc322314ea53bf45a7c4c3ca10e89421\">\n                                 <div class=\"card-collapse mb-2\">\n  <a class=\"card-collapse__title\" data-toggle=\"collapse\" href=\"#collapse-0-block_cc322314ea53bf45a7c4c3ca10e89421\" role=\"button\" aria-expanded=\"false\" aria-controls=\"collapse-0-block_cc322314ea53bf45a7c4c3ca10e89421\">\n    <h2>Tussen welke tijden kan ik jullie bereiken?<\/h2>\n    <i class=\"icon-caret text-primary fs-sm\"><\/i>\n  <\/a>\n  <div class=\"collapse\" id=\"collapse-0-block_cc322314ea53bf45a7c4c3ca10e89421\" aria-labelledby=\"collapse-0-block_cc322314ea53bf45a7c4c3ca10e89421\" data-parent=\"#accordion-block_cc322314ea53bf45a7c4c3ca10e89421\">\n    <div class=\"card-collapse__content\"><p>Onze klantenservice is elke werkdag tussen 09:00 en 17:00 bereikbaar. Wij zijn bereikbaar via telefoon en per mail.<\/p>\n<\/div>\n  <\/div>\n<\/div>\n                                   <div class=\"card-collapse mb-2\">\n  <a class=\"card-collapse__title\" data-toggle=\"collapse\" href=\"#collapse-1-block_cc322314ea53bf45a7c4c3ca10e89421\" role=\"button\" aria-expanded=\"false\" aria-controls=\"collapse-1-block_cc322314ea53bf45a7c4c3ca10e89421\">\n    <h2>Hoelang duurt het voordat ik reactie krijg op mijn mail?<\/h2>\n    <i class=\"icon-caret text-primary fs-sm\"><\/i>\n  <\/a>\n  <div class=\"collapse\" id=\"collapse-1-block_cc322314ea53bf45a7c4c3ca10e89421\" aria-labelledby=\"collapse-1-block_cc322314ea53bf45a7c4c3ca10e89421\" data-parent=\"#accordion-block_cc322314ea53bf45a7c4c3ca10e89421\">\n    <div class=\"card-collapse__content\"><div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\">\n<div class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\">\n<div class=\"flex flex-grow flex-col gap-3\">\n<div class=\"min-h-[20px] flex items-start overflow-x-auto whitespace-pre-wrap break-words flex-col gap-4\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p>Wij streven ernaar om binnen 24 uur op werkdagen te reageren. Tijdens drukke periodes of bij complexe vragen kan de responstijd langer zijn.<\/p>\n<p>Wil je sneller reactie? Neem dan contact op per <a href=\"tel:0850063083\">telefoon.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n  <\/div>\n<\/div>\n                                   <div class=\"card-collapse mb-2\">\n  <a class=\"card-collapse__title\" data-toggle=\"collapse\" href=\"#collapse-2-block_cc322314ea53bf45a7c4c3ca10e89421\" role=\"button\" aria-expanded=\"false\" aria-controls=\"collapse-2-block_cc322314ea53bf45a7c4c3ca10e89421\">\n    <h2>Wat zijn jullie openingstijden op feestdagen?<\/h2>\n    <i class=\"icon-caret text-primary fs-sm\"><\/i>\n  <\/a>\n  <div class=\"collapse\" id=\"collapse-2-block_cc322314ea53bf45a7c4c3ca10e89421\" aria-labelledby=\"collapse-2-block_cc322314ea53bf45a7c4c3ca10e89421\" data-parent=\"#accordion-block_cc322314ea53bf45a7c4c3ca10e89421\">\n    <div class=\"card-collapse__content\"><div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\">\n<div class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\">\n<div class=\"flex flex-grow flex-col gap-3\">\n<div class=\"min-h-[20px] flex items-start overflow-x-auto whitespace-pre-wrap break-words flex-col gap-4\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p>Op de Nederlandse nationale feestdagen zijn wij gesloten en worden er ook geen bestellingen verwerkt. Wij verontschuldigen ons voor het eventuele ongemak dat dit kan veroorzaken. Wij raden je aan om op onze website of andere communicatiekanalen te controleren voor specifieke informatie over onze sluitingsdagen tijdens feestdagen.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n  <\/div>\n<\/div>\n                                   <div class=\"card-collapse mb-2\">\n  <a class=\"card-collapse__title\" data-toggle=\"collapse\" href=\"#collapse-3-block_cc322314ea53bf45a7c4c3ca10e89421\" role=\"button\" aria-expanded=\"false\" aria-controls=\"collapse-3-block_cc322314ea53bf45a7c4c3ca10e89421\">\n    <h2>Bieden jullie ondersteuning in meerdere talen?<\/h2>\n    <i class=\"icon-caret text-primary fs-sm\"><\/i>\n  <\/a>\n  <div class=\"collapse\" id=\"collapse-3-block_cc322314ea53bf45a7c4c3ca10e89421\" aria-labelledby=\"collapse-3-block_cc322314ea53bf45a7c4c3ca10e89421\" data-parent=\"#accordion-block_cc322314ea53bf45a7c4c3ca10e89421\">\n    <div class=\"card-collapse__content\"><div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\">\n<div class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\">\n<div class=\"flex flex-grow flex-col gap-3\">\n<div class=\"min-h-[20px] flex items-start overflow-x-auto whitespace-pre-wrap break-words flex-col gap-4\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p>Ja, wij bieden ondersteuning in het Nederlands, Engels en Duits.<\/p>\n<p>Ons toegewijde team van klantenservicemedewerkers staat klaar om vragen te beantwoorden en ondersteuning te bieden in deze talen. We streven ernaar om een inclusieve en toegankelijke klantenservice-ervaring te bieden aan al onze klanten, ongeacht hun taalvoorkeur. Aarzel niet om contact met ons op te nemen in een van deze talen voor hulp en assistentie.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n  <\/div>\n<\/div>\n                                   <div class=\"card-collapse mb-2\">\n  <a class=\"card-collapse__title\" data-toggle=\"collapse\" href=\"#collapse-4-block_cc322314ea53bf45a7c4c3ca10e89421\" role=\"button\" aria-expanded=\"false\" aria-controls=\"collapse-4-block_cc322314ea53bf45a7c4c3ca10e89421\">\n    <h2>Bieden jullie ondersteuning via sociale media?<\/h2>\n    <i class=\"icon-caret text-primary fs-sm\"><\/i>\n  <\/a>\n  <div class=\"collapse\" id=\"collapse-4-block_cc322314ea53bf45a7c4c3ca10e89421\" aria-labelledby=\"collapse-4-block_cc322314ea53bf45a7c4c3ca10e89421\" data-parent=\"#accordion-block_cc322314ea53bf45a7c4c3ca10e89421\">\n    <div class=\"card-collapse__content\"><div class=\"group w-full text-gray-800 dark:text-gray-100 border-b border-black\/10 dark:border-gray-900\/50 bg-gray-50 dark:bg-[#444654]\">\n<div class=\"flex p-4 gap-4 text-base md:gap-6 md:max-w-2xl lg:max-w-[38rem] xl:max-w-3xl md:py-6 lg:px-0 m-auto\">\n<div class=\"relative flex w-[calc(100%-50px)] flex-col gap-1 md:gap-3 lg:w-[calc(100%-115px)]\">\n<div class=\"flex flex-grow flex-col gap-3\">\n<div class=\"min-h-[20px] flex items-start overflow-x-auto whitespace-pre-wrap break-words flex-col gap-4\">\n<div class=\"markdown prose w-full break-words dark:prose-invert dark\">\n<p>Ja, we bieden ondersteuning via sociale media.<\/p>\n<p>We begrijpen dat veel mensen sociale media gebruiken als een manier om contact met ons op te nemen en vragen te stellen. Daarom is het bij ons ook mogelijk om vragen te stellen via onze verschillende socialmedia kanalen, zoals <a href=\"https:\/\/www.facebook.com\/profile.php?id=100077771366207\">Facebook<\/a>, <a href=\"https:\/\/www.instagram.com\/ubcentercom\/\">Instagram<\/a> en <a href=\"https:\/\/www.linkedin.com\/company\/ubcenter\">LinkedIn<\/a>.<\/p>\n<p>Je kunt ons volgen en rechtstreeks berichten sturen via deze kanalen om je vragen, opmerkingen of zorgen met ons te delen. Ons team zal zijn best doen om je snel en effici\u00ebnt te antwoorden en de nodige ondersteuning te bieden. Houd er rekening mee dat de responstijden via sociale media mogelijk iets langer kunnen zijn dan bij andere kanalen zoals mail of telefoon.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n  <\/div>\n<\/div>\n                      \n          \n                  <\/div>\n      <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Neem gerust contact op Wij staan elke werkdag klaar voor al jouw vragen. Kijk eerst rustig tussen de meest gestelde<\/p>\n","protected":false},"author":16388,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Klantenservice - UBCenter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ubcenter.com\/klantenservice\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klantenservice - UBCenter\" \/>\n<meta property=\"og:description\" content=\"Neem gerust contact op Wij staan elke werkdag klaar voor al jouw vragen. 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